1. Information We Collect

We may collect the following types of information when you interact with our website, booking forms, or services:

Personal identifiers such as name and email address

Phone number, including mobile number

Booking, appointment, and service inquiry details

Property-related or service-related information you voluntarily provide

Communication preferences (email and SMS opt-in selections)

Website usage data such as IP address, browser type, pages visited, and interaction data collected via cookies or analytics tools

2. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments, consultations, and services

Provide property management, real estate, and related services

Respond to inquiries and provide customer support

Send transactional communications related to your account or services

Send SMS messages and emails when you have provided consent

Improve our website, services, and user experience

Send promotional or marketing messages only if you have explicitly opted in

3. SMS Opt-In and Communications

By providing your phone number and explicitly opting in, you consent to receive SMS text messages from The Cabin Fairy. These messages may include:

Appointment confirmations and reminders

Booking confirmations and service updates

Property, account, or operational notifications

Customer support communications

Marketing or promotional messages (only if separately opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
For help, reply HELP or contact us at [email protected] or (828) 508-7143.

SMS consent is not a condition of purchase.

4. Mobile Information Sharing Statement

Mobile opt-in information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.

We may share limited information with trusted service providers (such as SMS or email delivery platforms) solely to provide communication services on our behalf, and only under strict confidentiality and data protection obligations.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Enable essential website functionality

Analyze website traffic and usage

Improve performance and user experience

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no method of transmission or storage is completely secure, we take appropriate steps to safeguard your data.

7. User Rights

You have the right to:

Request access to the personal information we hold about you

Request corrections or updates to your information

Withdraw consent for SMS or email communications at any time

Request deletion of your personal information, subject to legal or contractual obligations

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.

9. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Cabin Fairy
Email: [email protected]
Phone: (828) 508-7143
Website: https://www.thecabinfairy.com